Monday, May 26, 2008

Tripadvisor

As a small business owner in the hospitality field, internet forums like Tripadvisor cause me a lot of stress. The Beehive has 100 reviews and counting on it - pretty remarkable for a small Mom & Pop like ourselves. Thankfully, a huge percentage of these reviews are very positive. There are some reviews that are eloquently, thoughtfully and intelligently written, some that are average, and still others that are just plain stupid. There are also, of course, the reviews written by a former guest with a grudge and are just outright lies. I think most people can figure these out , but it annoys me when someone writes and ask if it's true. While annoying, I guess in a way it's great that they have this doubt and feel that they can actually write us. Anyone I've ever written is always inevitably relieved and on our side. Steve tells me I should stop reading these reviews, but I can't help it - it's quite addictive almost like celebrity gossip - a guilty pleasure.

2 Comments:

Anonymous Jeannette said...

smiling ....... I hope you like mine, well it's average because I'm not a great writer but I do always recommend the Beehive when I'm on TA and somoeone asks, my review is titled "pretty darn perfect" and if I owned a place, I would hunt down those reviews too but seriously I think you guys have done a great job there, there are some people you just can't please, born grouches and complainers,

October 8, 2008 11:04 PM  
Blogger lomalinda said...

Hi Jeannette,

Are you kidding?? - I love your review! Thanks so much and more importantly, I'm very glad you enjoyed your stay.

All the best, Linda

October 10, 2008 12:17 PM  

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